Contact Graiin
Phone: (405) 326-1283
RETURN POLICY
- Eligibility: Returns are accepted only for items that are unused, in original packaging, and requested within 14 days of delivery.
- Non-Returnable Items: Used cutting boards, custom orders, or boards showing signs of wear cannot be returned for health and safety reasons.
- Refunds: Approved returns will be refunded to the original payment method, minus shipping costs. Refunds are issued once the board is inspected and confirmed unused.
- Damaged in Transit: If your order arrives damaged, notify us within 48 hours with photos, and we’ll send a replacement at no cost.